- Product(s) sold are strictly NON-REFUNDABLE.
- We only accept returns strictly in case the product received is damaged or incorrect.
- Product(s) sold can be exchanged within 7 days or we can offer you a store credit for the same amount from the date of invoice, only for Damaged/Wrong/Defective products if notified to us with in 48 hours of the product(s) delivery.
- If a product doesn’t fit you as you had hoped, we can offer to exchange the product for a preferred size for which you will have to bear the cost of shipping both ways.
- Original receipt must be presented for exchange.
- Original product is required. Exchanged product(s) must be in its new and original condition, original product packaging attached with its original price tags and labels.
- Product(s) that have been washed, worn, altered, stained, ironed or with label(s) cut ARE NOT ELIGBLE FOR EXCHANGE.
- No exchange or replacement will be made for defects caused by negligence, rough handling or normal wear and tear.
- Product(s) can be exchanged ONLY within the same category and colour and if not available we can issue you a store credit for the same amount,
- Slight colour variation is possible due to digital photography/resolution & as per the lighting & your mobile/PC/display device.
- Important: Product(s) opening video is a must to be eligible for any kind of Exchange/Returns.
- All exchanges are subject to availability.
- Some fabrics may shed excess colour. Certain ikats and block- printed products are prone to excess bleeding. In such cases it is advised that you dry clean or hand wash the garments.
Adaa Collections reserves the right to reject any exchange that does not fulfil any of the above stated requirements.
Adaa Collections reserves the right to amend this policy at any time.
